Privacy Policy
This policy explains what personal data we collect when you visit our salon at 18b Fola Osibo Rd, Lekki Phase I, Lekki 106104, Lagos, use thevaleriebrand.co, or book via WhatsApp, Instagram or in store, and how we use, share and protect it in line with the Nigeria Data Protection Act (NDPA) 2023.
The essentials
- Your data
- We do not sell it.
- Response time
- We reply to data requests within 30 days.
On this page
1. Who we are
Data controllerIn this policy, “Veebeez”, “we” and “us” mean Veebeez Beauty House.
Data controller: Veebeez Beauty House, 18b Fola Osibo Rd, Lekki Phase I, Lekki 106104, Lagos. Email: info@thevaleriebrand.co · Phone: 0806 894 2333.
2. Data we collect
What we hold| When you | Data we collect |
|---|---|
| Book a service | Name, phone, email, service requested, preferred date and time, and any hair history or allergies you choose to share for safe service. |
| Buy from our shop | Products ordered, delivery address, and proof of transfer (bank or card transfer, because we operate a no-cash policy). |
| Message us | WhatsApp chats, Instagram DMs, emails and consultation notes. |
| Apply to Veebeez Academy | CV, portfolio links and training background. |
| Visit our website | IP address, browser, pages visited and time on page (via essential analytics if enabled), plus the cookies described in section 7. |
| Interact through third parties | Payment confirmation from your bank, delivery status from delivery partners, and your interactions with our Instagram or TikTok. |
3. How we use your data and why
Purposes and legal basesWe process data under the Nigeria Data Protection Act (NDPA) 2023 on these bases: contract (to fulfil your booking or order), consent (marketing and non-essential cookies), legitimate interest (responding to enquiries and improving services) and legal obligation (accounting and fraud prevention).
| Purpose | Legal basis |
|---|---|
| Provide the services you book (installations, braids, wigs, nails, lashes, pedicure, café orders, academy training) and manage bookings, rescheduling, aftercare and the 7-day adjustment window. | Contract |
| Process shop orders, delivery and after-sales support. | Contract |
| Send booking confirmations and receipts. | Contract |
| Send newsletters and offers. You can opt out any time via the unsubscribe link or by emailing us. | Consent |
| Respond to enquiries and improve our services and website security. | Legitimate interest |
| Comply with accounting, fraud prevention and other legal obligations. | Legal obligation |
5. Retention
How long- 5.1
Booking and transaction records: Kept for up to 6 years for accounting.
- 5.2
Marketing lists: Kept until you unsubscribe.
- 5.3
CCTV (if in salon): Overwritten within 30 days unless needed for incident review.
6. Your rights
Your choicesUnder the NDPA you may request:
- Access to the data we hold about you
- Correction of inaccurate data
- Deletion of your data
- Restriction of how we process it
- Objection to marketing
- Withdrawal of consent
- Data portability
To exercise any of these rights, email info@thevaleriebrand.co with the subject “Data Request”. We respond within 30 days. You may also lodge a complaint with the Nigeria Data Protection Commission.
8. Security
ProtectionWe use TLS, restricted staff access, and no-cash transfer verification to reduce risk. No system is 100% secure, so please keep your booking reference private.
9. Children
Under 18Our kids services require parental or guardian consent. We do not knowingly collect children’s data without that consent.
10. International transfers
Outside NigeriaOur website hosting and Contabo storage may process data outside Nigeria with adequate safeguards (contractual clauses).
11. Changes to this policy
UpdatesWe may update this policy to reflect legal or operational changes. The “Updated” date at the top of this page will change and, for material changes, we will notify you via banner or email.
12. Contact us
Get in touchVeebeez Beauty House
18b Fola Osibo Rd, Lekki Phase I, Lekki 106104, Lagos
Email: info@thevaleriebrand.co / pr@veebeez.com
Phone and WhatsApp: 0806 894 2333 · Chat on WhatsApp
Want to see, fix or delete your data?
Email us with the subject “Data Request”. We respond within 30 days.